Shipping policy

Effective Date: 24 April 2026

Welcome to Stylilife.com. We are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy outlines our shipping procedures, timelines, charges, and other important details to ensure a smooth shopping experience.

1. Order Processing Time

All orders placed on Stylilife.com are processed within 1–3 business days (excluding Sundays and public holidays).

  • Orders placed before 5:00 PM IST are usually processed on the same day.
  • Orders placed after this time may be processed the next business day.
  • During peak seasons, sales, or high demand periods, processing may take slightly longer.

Once your order is processed and shipped, you will receive a confirmation email with tracking details.

2. Shipping Time & Delivery

We strive to deliver your products as quickly as possible across India.

Estimated Delivery Time:

  • Metro Cities: 3–5 business days
  • Tier 2 & Tier 3 Cities: 5–7 business days
  • Remote/Rural Areas: 7–10 business days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or unforeseen delays.

3. Shipping Charges

We offer competitive shipping rates to provide you with the best value.

  • Free Shipping: Available on selected products or promotional offers.
  • Standard Shipping Charges: Calculated at checkout based on order value, weight, and delivery location.

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service for your convenience.

  • COD is available for most locations across India.
  • A small COD handling fee may apply (if applicable).
  • Please ensure someone is available to receive and pay for the order at the time of delivery.

We reserve the right to cancel COD orders if verification fails or in case of repeated order rejections.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

  • You can track your shipment in real-time.
  • If you do not receive tracking details within 3 days of placing your order, please contact us.

6. Delayed or Failed Deliveries

While we work with reliable courier partners, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Transportation strikes
  • Incorrect or incomplete address
  • Remote delivery locations

If your order is delayed beyond the expected delivery time, please contact our support team for assistance.

In case of failed delivery attempts:

  • The courier may attempt delivery 2–3 times.
  • If unsuccessful, the order may be returned to us.

7. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping details.

If incorrect information is provided:

  • Delivery may be delayed or fail.
  • Additional charges may apply for re-shipping.

Please double-check your address, pin code, and contact number before placing your order.

8. Shipping Restrictions

Currently, we ship within India only.

We do not ship to:

  • International locations
  • Restricted or inaccessible areas

If your location is not serviceable, you will be notified during checkout or after order placement.

9. Partial Shipments

In some cases, your order may be shipped in multiple packages due to:

  • Product availability
  • Warehouse logistics
  • Different product categories

You will receive separate tracking details for each shipment (if applicable).

10. Damaged or Missing Items

We take utmost care in packaging your products. However, if you receive:

  • A damaged item
  • A defective product
  • A missing item

Please contact us within 48 hours of delivery with:

  • Order ID
  • Photos or videos of the issue

We will investigate and provide a resolution as per our Return & Refund Policy.

11. Lost Shipments

If your order is marked as delivered but you have not received it:

  • Please check with family members, neighbors, or security.
  • Contact us within 48 hours of the delivery update.

We will coordinate with the courier partner to resolve the issue. However, Stylilife.com is not responsible for packages marked as delivered by the courier.

12. Delivery Confirmation

A delivery confirmation will be sent once your order has been successfully delivered.

  • In some cases, OTP-based delivery may be required.
  • Please ensure your phone is reachable at the time of delivery.

13. High Demand & Seasonal Delays

During special occasions such as:

  • Festivals
  • Sales events
  • New product launches

There may be slight delays due to increased order volume. We appreciate your patience and understanding.

14. Changes to Shipping Policy

Stylilife.com reserves the right to update or modify this Shipping Policy at any time without prior notice.

  • Changes will be posted on this page.
  • Continued use of our website implies acceptance of the updated policy.

15. Contact Information

If you have any questions regarding shipping, feel free to contact us:

Store Name: Stylilife.com
Email: stylylifehub@gmail.com
Phone: 9932922358
Address: Chandibhavan Chalkbhabani, Balurghat, Dakshin Dinajpur, West Bengal, India – 733101
GST Number: 19DXPPM7767B1ZT

16. Our Commitment

At Stylilife.com, we are dedicated to:

  • Fast and reliable delivery
  • Secure packaging
  • Transparent communication
  • Excellent customer support

We aim to make your shopping experience smooth and hassle-free from order placement to delivery.

Thank You for Shopping with Stylilife.com!

Your trust means everything to us. We are continuously working to improve our services and provide you with the best Home & Garden shopping experience.